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For more than 70 years, we have become firmly established as one of the UK's leading distributors and manufacturers of an extensive range of machinery for markets including plant and tool hire, construction, civil engineering, utilities, landscaping and groundcare. We operate from three trade counter locations that offer expert advice in-store and online to provide a one-stop solution to customers.
 

As well as selling machinery, we also offer replacement engines, spare parts and workshop facilities for the repair, maintenance, and servicing of petrol and diesel-powered construction and groundcare machines.

INTERNAL ACCOUNT MANAGER – HEAD OFFICE (BOLTON)

Location: Bolton
Salary: Competitive, with performance-based incentives
Job Type: Full-Time, Permanent. Monday To Friday.

Are you a results-driven sales professional with a passion for growth and customer success?

We’re looking for an Inside Sales, Internal Account Manager to join our sales team at Seddon Plant & Engineers. In this role, you’ll play a key part in driving sales growth, developing customer relationships, and uncovering new business opportunities.
 

Key Responsibilities :
 

• Achieve and exceed sales growth targets on a monthly and quarterly basis by developing existing accounts and securing new business.
• Proactively engage with customers through daily outbound calls and follow-up activities aligned with KPIs.
• Follow up on incoming leads from new enquiries, events, and marketing activities.
• Onboard new accounts, identifying opportunities for upselling and cross-selling.
• Qualify opportunities and schedule appointments for the External Sales team.
• Fully utilize the CRM system (Orderwise) for sales activity tracking, lead management, and pipeline updates.
• Collaborate with depot teams to ensure seamless service delivery and sustainable growth.
• Identify opportunities for introducing new products to drive revenue.
• Maintain an accurate and up-to-date customer database for effective marketing campaigns.
• Share best practices with the team and contribute to overall performance improvement.
• Work closely with the marketing team to feedback on customer insights and attend any shows or Supplier events where relevant.

Key Performance Indicators (KPIs):
 

• Achievement of quarterly sales and growth targets across key accounts, new business & overall company performance across the regions.
• Successful onboarding of new customer accounts with minimum spend commitments.
• Consistent daily outbound call targets (minimum 30 calls logged on CRM).
• Effective pricing strategies aligned with customer opportunities and margin expectations.
• Timely follow-up on quotes and customer interactions.
• Weekly follow-up on new customer leads provided by marketing.

What We’re Looking For :

• Proven experience in outbound sales with a track record of achieving monthly targets.
• Strong phone presence and excellent verbal communication skills.
• Experience using CRM systems and proficiency in Microsoft Excel.
• Exceptional listening, presentation, and written communication skills.
• Ability to multi-task, prioritize tasks, and manage time effectively.
• A proactive and self-motivated attitude with a drive to succeed.

Industry Experience

Seddons Plant & Engineers Ltd are one of the UK’s leading distributors and manufacturers for market sectors including plant and tool hire, construction, civil engineering, utilities, landscaping and groundcare so we’d love you to have experience in any of these sectors and to have a passion for technical sales.

 

Why Join Us?
 

• Competitive salary with performance-based bonuses.
• Opportunities for career growth and professional development.
• Collaborative and supportive team environment.
• Exposure to exciting campaigns, events, and marketing initiatives.

If you’re ready to take on a challenging and rewarding role where your sales expertise can make a real impact, apply today!

Date Posted – 03/01/2025